An HVAC technician kneeling on a rooftop, checking refrigerant gauges on an open air-conditioning unit

Home services & trades

Answer the no‑heat call at 9 p.m.

You’re on a job. It answers, books the next opening and flags emergencies.

Three questions it handles

“My furnace quit. Can someone come tonight?”
Flags it urgent and emails you, or books the first opening.
“Do you work in my area?”
Answers from the service area you set.
“How much is a tune-up?”
Gives the prices you’ve listed, or takes a message.
Sample callNorthside Heating & Air

Sample call transcript: Northside Heating & Air

  1. Ava · AI: Thanks for calling Northside Heating & Air. This is Ava, the AI receptionist. How can I help?
  2. Caller: Our furnace quit and there's no heat. I've got two kids at home.
  3. Ava · AI: I'm sorry. Let's get someone out to you. What's your name and best number?
  4. Caller: Dana Ruiz. 312-555-0142.
  5. Ava · AI: Thanks, Dana. And an email for the booking details?
  6. Caller: dana.ruiz@example.com
  7. Ava · AI: The first opening is tomorrow at 8 a.m. Shall I book it?
  8. Caller: Yes, please.
  9. Ava · AI: You're booked for Wednesday at 8 a.m. I've emailed you the details.
Call ticketTue 9:12 p.m.
Caller
Dana Ruiz
Callback
(312) 555-0142
Email
dana.ruiz@example.com
Needs
No heat, two kids at home
Urgency
Today
What happened
Booked · Wed 8:00 a.m.In your appointments

Pick the minutes you need

Create your free account, then pick your plan in Billing.

Works for any business that gets phone calls. See all industries